AIMIX SERVICE
CUSTOMER-ORIENTED,FULL-CYCLE PERSONALIZED SERVICE
INTEGRATED SCHEME
CUSTOMIZATION SERVICE
AIMIX is dedicated to the production, development, innovation and after-sales of construction and mining
equipment. Over the years, we have not only continuously improved the quality of our equipment, but also established a complete service
system to protect our customers’ money. Next, I will introduce the service process of AIMIX in detail from three aspects: pre-sales,
sales and after-sales.
Pre-sales Service
Exploring customers’ needs with professionalism
One-on-one service from senior project consultants.
After receiving your message, our project consultant will
contact you within two hours to understand your project
requirements.
Customized solutions
We have professional technical managers who can provide 2-3 sets of solutions for you according to your project with pictures, videos, brochures, parameters, configurations, 3D drawings of the equipment. Our engineers can provide different configurations according to your needs.
In-sales Service
Timely communication and supervision of production
Real-time Communication
During the service process, we will keep improving the product solution according to the customer’s demand for the equipment, if there is any change, please feel free to communicate with us.
Production Supervision
Production supervision. After placing the order, we will immediately arrange the factory to produce the equipment. At the same time, we will arrange the supervision department to supervise the whole production process to make sure all the parts are strictly conform to the standard.
After-sales Service
Solve your worries with responsibility
AIMIX has dedicated service personnel in many countries, such as Indonesia, Malaysia, Pakistan, Saudi Arabia, Australia, Uzbekistan, Russia, etc. Even specific to a city, AIMIX can provide you with more convenient service. We can provide a complete after-sales service process covering a range of elements such as transportation, customs clearance, installation, training, etc.
As one of the leading manufacturers of construction equipment and mining machinery,
AIMIX Group has exported its equipment to more than 100 countries, and in the future we hope
that AIMIX’s services will be available all over the world.
If you are interested in our equipment, contact us now! We will definitely give you the most sincere service.
REQUEST A QUOTE!
You can contact us via message or call our sales hotline